Trusted by thOSE who can’t afford chaos.

When your passengers (& crews) expect perfection and the clock is already ticking, you need more than a vendor — you need a partner who makes it all happen, without fail. Formation brings clarity, control, and confidence to the world of in-flight catering.

Place an Order

For when the expectation is seamless perfection.

Formation is your support system, here to make the catering experience seamless for operators.  Because we’re not just a step in the process or a part of the system — we are the process. We are the system. And we enable perfection for you with every flight.

With our custom tech, you can place & track orders with ease.

Using Galley, you can place custom orders with just a few clicks, then stay in the loop. Galley delivers real-time updates to operators, crew, and passengers. No logins or confusion. Just clarity.

  • Email updates sent automatically

  • No login required

  • Full order visibility across every flight

Integrate our system with yours to unlock full customization.

Galley connects with major aviation platforms like FlightBridge and Portside to give you full control and manage everything from your home base. Want your passenger to choose their own meal? No problem — just send a branded link that lets them select the menu.

When time isn’t on
your side, we are.

Some orders are impossible. We take them anyway. Because when the clock is ticking and your client won’t compromise, you need a partner who doesn’t hesitate. We work fast, think faster, and make it happen—no matter the hour, no matter the ask.

There’s a confidence that comes with bringing in Formation. You know it’ll be taken care of, and you know it’ll be done right. That kind of consistency is rare in this industry.

Beth N.

When you’re juggling moving wheels, tight schedules, and VIP expectations, Formation is the one call that makes everything feel under control. They just get it. No drama. No excuses. Just done.

Jason M.

It’s not just about the food. It’s knowing the order’s right, the timing’s perfect, and the client’s happy. Formation treats it like it’s their own name on the line. That’s why we keep calling.

Erin K.

When things go sideways, Formation steps in like it was always part of the plan. They stay calm, move fast, and fix what needs fixing. I don’t know how they do it. I just know they do.

David S.

I’ve worked with dozens of catering vendors and concierge teams over the years. Formation stands out because they actually listen. They get to know how we work and adjust to us, not the other way around.

Tyler S.

THE PROCESS

Takeoff in four... three... two... one...

01

Request an Order

Operators can start the process by emailing us, filling out our form, or submitting a request through an aggregator.

02

Share Menu

Forward a personalized menu link to your passengers, letting them browse, select, and request exactly what they want.

03

We Handle the Rest

Our team immediately places and coordinates your order with seamless precision, fulfilling every detail in time — at any time.

Stay Synced

With our custom-built tech, all operators’ orders are managed through an intuitive portal, allowing you to track, manage, and review.

Not just a broker. Not just a kitchen.
A true extension of your team.

Formation is like nothing else in the inflight catering industry. We’ll connect you to an expansive network of kitchens, drivers, and exclusive providers with 24/7 availability and concierge capabilities.  No limits, no bottlenecks.

Services

Us

Independent Kitchens

Standard Brokers

Alcohol

We’ll deliver any desired alcohol to any location in the U.S.

24/7 Availability

Our team of concierges are available 24/7/365.

24/7 Delivery

Formation’s team of drivers are available at any hour of the day.

Unlimited Menu Options

Submit custom menu items and we’ll create them for you.

Exclusive Providers

Formation has access to exclusive kitchens & chefs across the U.S.

Software Integration

Formation’s software can integrate with your existing ERP software.

Order Tracking

Our proprietary software offers order tracking via web & email.

Let’s make your next flight flawless.

From your first order to your fiftieth, we’ll make sure your passengers are taken care of — and you are too. Whether it’s a one-time request or a long-term relationship, you’ll always get our best.

Place Your First Order

Need scale? Let’s talk.

If you're placing frequent orders, we’ll work with you on volume-based pricing. We value long-term partners and reward consistency with better rates and tighter service.